Operations Manager

New York, NY
Full Time
Operations
Mid Level
Salary Range: $60,000-$70,000

Position Summary:
Reporting to the Deputy Managing Director, Operations Manager is responsible for managing the day-to-day office operations, company properties, general administrative duties, IT support, and assistance with a variety of special projects.

Responsibilities:
  • Prepare documents for management/staff meetings, maintaining files, and creating presentations
  • Manage office reception to ensure the office is well maintained and sufficient supplies are readily available to staff
  • Manage company properties: respond to tenant concerns and requests, submit annual property tax exemptions, and oversee unit repairs and renovations
  • Work with Deputy Managing Director to develop and maintain office operations, ensure compliance with relevant regulations and laws, and assist in the implementation of new procedures
  • Supervise Receptionist
  • Manage storage facilities and archives of documents
  • Facilitate staff onboarding and off-boarding: prepare new employees’ equipment and licensures, provide training on the organization’s policies and procedures, and ensure that all company equipment and licenses are accounted for
  • Assist staff with software/hardware IT requests and communicate all systematic IT needs to our third-party IT vendor, making sure to collaborate with our Business Tech Officer as needed
  • Work with Accounts Payable to make sure all vendors’ invoices are approved correctly and promptly
  • Act as a liaison with various vendors on matters related to office repairs, equipment, supplies, and maintenance
  • Plan and run special events, including oversight of décor, tech, and equipment setup
  • Perform additional duties and special projects as assigned
Qualifications
  • Minimum of five(5) years office operations experience
  • Strong analytical, verbal, written, and interpersonal communication skills
  • Bilingual/fluent in English and Chinese
  • Excellent technology skills, including a high degree of proficiency in Microsoft Office Suite, Google Workspace, and Adobe
  • Preference will be given to those who have office management experience
  • Must possess strong organizational skills, sound judgment, and demonstrated decision-making capabilities
  • Must be able to maintain confidentiality of sensitive materials and information


Who We Are:
Renaissance Economic Development Corporation (REDC) is a 501(c)(3) nonprofit organization whose mission is to build-up low-to-moderate income and immigrant communities in New York City by providing low-interest small business loans along with training and counseling services. REDC is an affiliate of Asian Americans for Equality, one of the country’s leading community development nonprofits. As an organization deeply rooted in the communities it serves, REDC works hand-in-hand with local business owners to ensure their long-term success. Renaissance also provides financial literacy services and comprehensive technical assistance to small business owners and entrepreneurs each year through individual counseling and classroom sessions.
 
We are US Treasury certified Community Development Financial Institution (CDFI), Small Business Administration (SBA) Intermediary Microlender, and SBA Community Advantage (7a) lender. Renaissance’s lending activities are guided by a commitment to increase business opportunities for low-income, minority, women, and immigrant entrepreneurs. 


How we work:
We believe that the people and the communities that we have the privilege to serve, deserve our very best every day.  We are a results-driven organization that focuses on inclusiveness, empowerment and impact. AAFE employees are accountable, collaborative and strong communicators with a core strength of community service and development.  We are strategic thinkers who are committed to racial equality and treating each other, and the communities we serve, with respect and dignity.  We have an aptitude for technology and a strong desire to continuously learn. This philosophy expands to the way we manage our work and the way we put our best foot forward.  Expectations for all staff: 
  • Support efforts that ensure a safe and healthy work environment.
  • Understand and embrace the value in collaborating with people of different cultures, races, genders, ethnicities, beliefs, experiences and ideas.
  • An understanding of the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities.
  • Maintain a positive, helpful attitude.
  • Enjoy your time at work!
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