STAFF GENERALIST, YOUTH COUNSELOR (Bilingial in English/Spanish OR English/Mandarin Chinese)

New York, NY
Full Time
Community Services
Entry Level

COMPENSATION: 53,000/Annually

Who we are:

Asian Americans for Equality (AAFE) is a not-for-profit organization dedicated to enriching the lives of Asian Americans and all those in need. The Youth & Family Team at AAFE is building the leadership and power of low-income youth of color and their families by developing politically conscious leaders who are active members of their communities, dedicated to social justice and equity through a network of leadership programming, community engagements, and meaningful relationships.
 

Position Summary & Responsibilities: 

AAFE seeks a full-time Work Readiness Youth Counselor to work within the Youth & Family Team in Flushing, Queens.
The ideal candidate is a self-starter, comfortable working in a close-knit team-oriented setting, open to self-reflection and feedback, practices curiosity, and is able to learn through doing. This staff member will work directly with youth living and learning in Flushing. Under the direct supervision of the Program Manager, the Youth Organizer is responsible for the following activities:

● Mentor and manage the Youth Team’s Student Leadership Teams which are designed to give students meaningful
work experience, leadership development and practice, and opportunities to provide relevant services to the
community. Some teams include:
          ○ Youth Council - student leaders in charge of Youth Center Events, Youth Center Hours and the Youth
         Center Space
          ○ Digital Literacy Classes - students instructors teach beginner and intermediate computer and smartphone
          skills to adult learners
         ○ Civic Classes for Naturalization - student instructors teach Civic Classes and English classes for their
         Naturalization Test
● Support a group of 25 racially and ethnically diverse program high school youth leaders through relationship
building and general supportive counseling on topics including academic, personal, and interpersonal.
● Create Individual Participant Plans (IPPs) with each program participant, collecting information about student
goals and support systems and monitoring student progress throughout the year.
● Partner with relevant stakeholders in youth team, community services team and outside partners to do outreach to
community clients for classes
● Collect and analyze program participant and activity data, for the purpose of monitoring, reporting, and refining
metrics for program outcomes and impact.
● Report on program outcomes achieved and suggest and implement changes as needed.
● Support Youth & Family Team programming as assigned, including but not limited to college visits, Career
Conference, Summer Retreat, celebrations, parties, special events, etc.
● Assist Program Manager in preparing regular reports.
● Participate in department and staff meetings and training.
● Share light chores to maintain the optimize organization and neatness in the office.
● Support office operation as needed.
● Other responsibilities as assigned.

 

Required Qualifications:
● Bachelor’s degree in education, social work, psychology or another related field.
● Bilingual in Mandarin Chinese or Spanish
● 1-2 years of experience working with high school aged youth
● Experience teaching and/or developing curriculum
● Understanding of immigrant communities and Commitment to working with culturally diverse communities and
environments; strong sense of social justice and belief in youth power and potential
● Excellent written and verbal communication skills
● Demonstrated ability to prioritize and handle multiple complex tasks
● Highly motivated self-starter who is able to work independently and as part of a team
● Excellent organizational and computer skills including Google Suite, MS Suite, and social media
● Ability to work occasional evenings and weekends.

 

EXPECTATIONS & HOW WE WORK:

We believe that the people and the communities that we have the privilege to serve, deserve our very best every day.  We are a results-driven organization that focuses on inclusiveness, empowerment and impact. AAFE employees are accountable, collaborative and strong communicators with a core strength of community service and development.  We are strategic thinkers who are committed to racial equality and treating each other, and the communities we serve, with respect and dignity.  We have an aptitude for technology and a strong desire to continuously learn. This philosophy expands to the way we manage our work and the way we put our best foot forward.  All employees are expected to adhere to the following:  

  • Attendance and punctuality; includes being on-time for work, being on-time for scheduled meetings and planning for scheduled time-off in advance with supervisor approval.
  • Overtime; obtain approval from supervisor prior to working overtime or comp time.
  • Provide quality customer service to both internal and external partners and co-workers.  This includes responding to emails within 24 hours, answering the phone by the 3rd ring when possible and giving a deadline and meeting the given deadline for responding to inquiries.
  • Dress appropriately for the workplace and in accordance with our dress-code policy.
  • Maintain a positive, helpful attitude.
  • Maintain confidentiality.
  • Communicate respectfully and treat others with dignity and respect at all times.
  • Support efforts that ensure a safe and healthy work environment.
  • Collaborate productively with co-workers offering solutions and accepting diverse perspectives and ideas.
  • Understand and embrace the value in collaborating with people of different cultures, races, genders, ethnicities, beliefs, experiences and ideas.
  • Enjoy your time at work!

 

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